Worse Than Embezzling

After connecting with the oldest son in a family business, I presented him with DCI’s offer to increase cash flow.

However, his “CFO”, a bookkeeper with a 20-year old tenure, convinced him to decline.

Years later, the company’s CPA told me that the younger brother …

Pam the Powerful

By Kirk Conole

Because human nature is a constant in life, it’s a constant in every business and optimizing your company’s success requires that you and your leaders understand and account for it.

Helping us understand human nature accurately and in all its hilarious glory …

Sufficiently Engaged Employees

By Kirk Conole and Bruce Raymond Wright

Employee engagement determines a company’s health and profitability. Across a wide number of companies, Gallup reports that the level of employee engagement follows a “1/6 : 2/6 : 3/6” ratio.

  • 1 out of 6 employees (including management) resist